MYidealDOCTOR is now RelyMD

Thank you for your continued trust in MYidealDOCTOR. We know change is never easy, especially when it comes to your health. We’ve been hard at work to combine the best of two platforms and look forward to providing you with the care you expect, from the providers you know, via an even better telehealth platform.

What’s changing? Not much!
You can still access 24/7 care via desktop or phone call!

Are you a current MYidealDOCTOR patient? Here’s how to access your account.

Start a Visit

Tap or click the “See a Provider” button within the app.

Wait for a Provider

Once you’ve reviewed and submitted your necessary information, you will be placed in the virtual waiting room. During this time a triage nurse will confirm the information you submitted and connect you with the first available provider. You’ll be seen soon!

Log Into RelyMD

Visit from an Internet browser and log in using your existing MiD username and password. At this time, the RelyMD mobile app is not yet available for MYidealDOCTOR patients.

If you prefer a visit by phone, please call 855-879-4332 to speak to one of our triage nurses.

Complete All Required Fields

The RelyMD app will walk you through each step. While demographic information and medical history is being transferred from your MiD account to your RelyMD account, we encourage you to review all information for accuracy prior to starting your visit.

Information for Our Partners

Over the last few months we have been communicating with our customer and broker partners via email with useful resources you can share to help your clients and employees easily access RelyMD. Please use the below links to access those files.

If you have questions or need assistance, please reach out to


For ongoing communication resources and RelyMD brand elements, please visit our Marketing Hub.