On-demand virtual providers for your first responders

RelyMD connects EMS teams and their patients with emergency-trained providers 24/7. Our instant support and in-network triage diverts avoidable ER visits to more appropriate care.

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Triage, treat and qualify transports

Reduce costs and improve the quality and efficiency of patient care with RelyMD’s fully integrated telemedicine platform and EMS solutions.

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Greater efficiency

RelyMD’s telehealth services reduce non-emergent transports and keep your ambulances on the road so that you can respond faster to high-acuity calls.

Alternative locations

In-place triage to alternative care centers that help patients and providers save on costs while helping EMS groups get paid for services other than ER transfers.

Patient-centered care

Patients receive the appropriate level of care at the right time, in the right place, while having broader access to the type of care they need.

Emergency-level guidelines for in-place treatment

Our proven clinical guidelines and ER-trained physicians support your team’s decision making with in-place care plans for patients who do not require transport. Ensure your first responders don’t get bogged down by time-consuming transports and stay available for more serious emergencies.

Streamlined Care Coordination Protocols 

RelyMD’s care coordination protocols map to a large network of community-based providers for efficient triage and transport to the most appropriate level of care, whether it’s a hospital, urgent care, or primary care physician.

Get the most out of the ET3 payment model

RelyMD is your ET3-approved medical triage line for low-acuity 911 calls. We work with in-network treatment facilities that are covered destinations under the ambulance flexibilities and bill Medicare as usual.

Pre-approved in-network destination partners

Initiate billable on-scene treatments with physician-assisted virtual consults

Receive full Medicare compensation for transports to alternative destinations

Seamless integration with your existing EHR

Synchronize your patient medical history and population health information with our fully integrated digital database even available for homegrown EHRs.

Recognize trends

Track patient outcomes

Extend your physician availability

Prevent the spread of infectious disease

92% average ROI

Over 500+ healthcare organizations partner with RelyMD. Since 2015, we’ve outperformed other telehealth services in ED diversions and delivered an average ROI of 92%.

We know telehealth.

We’ve wrapped up over 30 years of combined healthcare and telehealth knowledge in an easy to navigate resource center. Check out our latest findings, guides, reports, and case studies.

More Content for Emergency Service Organizations

How an EMS Team Cut Unnecessary Transports

Low acuity conditions took up more time for ER transfers than what was deemed appropriate. Introducing virtual visits reduced them by 90%.

Read More

Triage, Treat & Qualify Transports

How to avoidable transports to emergency departments and triaging to alternative destinations with the help of a telehealth partner.

Read More

Telemedicine as a Tool for EMS

Learn how telemedicine has taken the emergency service industry by storm in recent years, with cities across the nation adopting pilot programs.

Read More

Discover how RelyMD can make your
EMS system more efficient

Click the link below to schedule a call with our team today.

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Get in Touch

510 Meadowmont Village Circle
Ste 323
Chapel Hill, NC 27517

855-955-0948