Virtual Post-Acute Care

Less (Hospital Readmissions) is
More (Reimbursements).

Pay-for-Performance (P4P) programs are stressing an already fragile post-acute network. Connect nurses and caregivers across your post-acute network with real-time, on-demand access to reliable, trusted physicians to better coordinate care, divert unnecessary ER visits, and reduce inappropriate readmissons.


ER diversion rate


medical resolution rate


ER care coordination

Proven diversion results.

10% of RelyMD consults have helped patients to avoid an emergency room with the potential for a hospital readmission.

84% of patients have their condition medically resolved through a telemedicine consult with RelyMD. No further care is necessary, reducing the need for in-person visits and facility transitions.

Of all RelyMD consults, only 2% of patients are directed to receive care within an emergency department. In these events, RelyMD providers follow strict care coordination protocols to help ease the transition.

Where RelyMD fits in.

Care management, population health, and post-acute leaders count on RelyMD to reduce readmissions while driving up payment adjustments.

On-Demand Care

24/7 access to our telemedicine service connects post-acute care teams and patients directly with our highly credentialed providers.

Post-Acute Care Transitions

Transition patients to the next place of care with coordinated communication and virtual monitoring.

In-Place Care Plans

Maintain and administer in-place care plans
that help avoid unnecessary readmissions.

Diversion Coordination

Care coordination protocols and network mappings
help patients and care teams select the most appropriate setting of care.

RelyMD is more than a platform, it’s a complete playbook to drive your health system’s post-acute readmission reduction strategy.

Branded Virtual Care

“Easy button” for delivering a branded telehealth offering to your post-acute network.

Care Coordination Protocols

Coordination services to divert unnecessary ER/Urgent Care visits and reduce hospital readmissions.

Performance Metrics

Measure operational and
clinical performance.

On-Demand, 24/7 Access

Convenient – anywhere, anytime –
access to care.

Robust Technology Platform

Purpose-built care platform that includes nurse-friendly mobile/web apps.

EHR/EMR Interface

Connect all major EMR vendors and exchanges.

Nationwide Provider Network

Certified and credentialed providers located in communities
around the nation.

Evidenced-Based Guidelines

Proven guidelines that support provider decision making and in-place, high-quality care.

Flexible Staffing Model

Reliable, trusted provider network that
can supplement and support hospital-affiliated providers.

Measure your performance

Accurately measure how many unnecessary hospital readmissions were avoided, chief complaints, nursing staff compliance, and overall projected reimbursement payment adjustment.

Reduce Medicare Spend per Beneficiary

Impact Hospital Readmission Reduction Program (HRRP)

Grow Value-Based Payment Adjustment

Improve P4P Net Impact

Proven Clinical Guidelines

Led by a team of actively practicing emergency medicine physicians, RelyMD has carefully
created and curated a standard set of evidence-based clinical guidelines specific to telemedicine
modality. Meticulously crafted and maintained, RelyMD providers treat the 6 conditions used to
calculate the excess readmissions ratio (ERR) plus many more.








Learn how RelyMD can impact your reimbursement

Let our telehealth expert show you how powerful Virtual Post-Acute Care can be.

Also known as MYidealDOCTOR

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Chapel Hill, NC 27517