ER diversion rate
medical resolution rate
ER care coordination
Proven diversion results.
10% of RelyMD consults have helped patients to avoid an emergency room with the potential for a hospital readmission.
84% of patients have their condition medically resolved through a telemedicine consult with RelyMD. No further care is necessary, reducing the need for in-person visits and facility transitions.
Of all RelyMD consults, only 2% of patients are directed to receive care within an emergency department. In these events, RelyMD providers follow strict care coordination protocols to help ease the transition.
Where RelyMD fits in.
Care management, population health, and post-acute leaders count on RelyMD to reduce readmissions while driving up payment adjustments.
24/7 access to our telemedicine service connects post-acute care teams and patients directly with our highly credentialed providers.
Post-Acute Care Transitions
Transition patients to the next place of care with coordinated communication and virtual monitoring.
In-Place Care Plans
Maintain and administer in-place care plans
that help avoid unnecessary readmissions.
Care coordination protocols and network mappings
help patients and care teams select the most appropriate setting of care.
RelyMD is more than a platform, it’s a complete playbook to drive your health system’s post-acute readmission reduction strategy.
Branded Virtual Care
“Easy button” for delivering a branded telehealth offering to your post-acute network.
Care Coordination Protocols
Coordination services to divert unnecessary ER/Urgent Care visits and reduce hospital readmissions.
Measure operational and
On-Demand, 24/7 Access
Convenient – anywhere, anytime –
access to care.
Robust Technology Platform
Purpose-built care platform that includes nurse-friendly mobile/web apps.
Connect all major EMR vendors and exchanges.
Nationwide Provider Network
Certified and credentialed providers located in communities
around the nation.
Proven guidelines that support provider decision making and in-place, high-quality care.
Flexible Staffing Model
Reliable, trusted provider network that
can supplement and support hospital-affiliated providers.
Measure your performance
Accurately measure how many unnecessary hospital readmissions were avoided, chief complaints, nursing staff compliance, and overall projected reimbursement payment adjustment.
Reduce Medicare Spend per Beneficiary
Impact Hospital Readmission Reduction Program (HRRP)
Grow Value-Based Payment Adjustment
Improve P4P Net Impact
Proven Clinical Guidelines
Led by a team of actively practicing emergency medicine physicians, RelyMD has carefully
created and curated a standard set of evidence-based clinical guidelines specific to telemedicine
modality. Meticulously crafted and maintained, RelyMD providers treat the 6 conditions used to
calculate the excess readmissions ratio (ERR) plus many more.
Get in Touch
4819 Emperor Boulevard, Ste 400
Durham, NC 27703