March 18, 2020

Appalachian Regional Healthcare System and RelyMD to Provide Remote Screening for COVID-19 Paired with Conditional Testing


DURHAM, N.C. – (March 18, 2020) – RelyMD, a digital health company that provides coordinated telemedicine has partnered with Appalachian Regional Healthcare System to serve the health system’s patients and surrounding High Country community with on-demand virtual COVID-19 screenings.

The RelyMD telehealth platform, staffed by credentialed physicians and advanced practice professionals, allows patients with flu or coronavirus-like symptoms to be assessed and triaged for testing, alleviating unnecessary exposure to the virus by patients and healthcare providers.

The health system will leverage the RelyMD technology and providers to advance the screening, triaging, testing process for patients who meet testing criteria based on CDC and WHO guidelines. As a unique solution, qualifying patients will first receive a rapid flu test via drive-through testing capabilities. Patients who test negative for flu will automatically move on to COVID-19 testing through the same on-site, distanced protocols.

Through a series of COVID-19 Rapid Response workflows developed by RelyMD, ARHS patients will have additional access to the RelyMD platform for surveillance of worsening symptoms, no matter their test results. For COVID-19 positive patients, access to the telehealth service allows for continued assistance during the required quarantine period and guidance to in-person care, coordinated through proper channels for minimal exposure. For those experiencing illness not related to the virus, RelyMD physicians will provide at-home care to encourage social distancing and can provide prescriptions to pharmacies of choice for unrelated conditions.

“Now is the time for telehealth to shine and support our communities. And, we are ready for the challenge,” said RelyMD CEO David Levin. “We have built a platform that can handle the  significant increase in utilization that we’re currently experiencing, and has the ability to rapidly expand to different use-cases as they unfold. We are proud to partner with Appalachian Regional as we meet the challenges before us to ensure safety for their patients and healthcare workers.”


About RelyMD
RelyMD is a growing digital health company that provides a coordinated telehealth solution to health systems, managed care organizations, and employers. Founded by a group of innovative emergency medicine physicians and healthcare entrepreneurs, we’re on a mission to simplify people’s lives by delivering reliable, trusted medical care – anytime and anywhere – that fosters healthier communities and workplaces. To learn more about how RelyMD works, visit

Media Contact:
Chelsea Raegen, RelyMD