The healthcare needs of your community and workplace are changing. Today’s patients and consumers demand more convenient, coordinated care – anytime, anywhere. How is your organization responding? With RelyMD’s purpose-built telehealth solutions, health systems, managed care organizations, and employers are delivering reliable, trusted medical care that fosters healthier communities and workplaces.
Coordinated Virtual Health
+ Powerful Metrics
In our view, the best care is coordinated care. While others may offer a transactional patient experience, we take great pride in coordinating care throughout a patient’s journey within the complex healthcare system. With a 95% patient satisfaction score, our trusted providers achieve an 83% resolution rate on a patient’s first consultation, while also coordinating care for those patients with more complex needs. Whether providing community-based virtual urgent care or post-acute care, our physician-led team will help your organization drive new patient acquisition, reduce healthcare spend, and prevent unnecessary ER visits and hospital readmissions.
On average, our customers achieve an 88% return-on-investment by reducing healthcare spend in “brick and mortar” urgent care and ERs, driving downstream revenue, and improving payment adjustments within the Hospital Readmissions Reduction Program (HRRP).
Don’t take our word for it. See our customers’ results!
Better Results Start Here
RelyMD clients have on-demand access to custom dashboards that continuously measure key results important to their organization. Overall, RelyMD clients outperform national averages in both utilization rates and return on investment.
%
average patient retention rate
%
average return on investment
%
urgent care diversion rate
%
medical resolution rate
%
patient satisfaction
%
ED diversion rate
%
average utilization rate
Impactful Solutions for Innovative Organizations
Partnering with RelyMD provides your organization with access to convenient consumer and employee-facing mobile apps, a nationwide network of community-based providers, powerful metrics, and a purpose-built telehealth platform that powers it all.
Community Virtual Health
Hospital executives, clinical,
marketing, and innovation teams
rely on our virtual telehealth solutions
to engage patients and drive
downstream revenue.
+ Enhance patient acquisition strategy
+ Coordinate more in-network referrals
+ Maximize downstream revenue
Virtual Post-Acute Care
Care management, population
health, and post-acute leaders
count on RelyMD to reduce
readmissions while driving up
payment adjustments.
+ Reduce hospital readmissions
+ Improve HRRP payment adjustment
+ Grow Hospital Compare score
Employee Virtual Health
Human resource leaders choose
RelyMD to reduce healthcare spend,
better engage employees, provide
innovative benefits, and drive
convenient round-the-clock care.
+ Reduce healthcare spend
+ Lower absenteeism rates
+ Improve employee engagement
Coordinated care for patient
acquisition and retention.
Consumers are changing and demand for digital engagement with their healthcare has never been higher. With Community Virtual Health meet consumers and families where they are – at their home, office, and everywhere in-between. Going further into your community – with convenient, always available telehealth – will enable your organization to capture more of their healthcare dollars while increasing opportunities for downstream revenue. Built to drive referrals, RelyMD follow-on care protocols guide patients back to your system for necessary in-person care, PCP establishment, specialty concerns, and more.
According to a study by the Advisory Board, a health system can convert at least 25% of first-time virtual visits to an in-person patient each year.
Can you afford to not have a virtual presence?
The effective way to reduce
hospital readmissions.
Decrease readmissions and improve your P4P net impact. RelyMD is a powerful solution for diverting inappropriate ER visits and hospital readmissions, while providing nursing staff with around-the-clock access to physicians. Manage your patients’ health across multiple settings and coordinate communications to get ahead of preventable readmits while providing on demand virtual care. Whether at home, in a skilled nursing care, assisted living, rehab hospital, or long-term care hospital, our team has your staff and patients covered.
Hospitals and health systems can expect to reduce their readmissions by 20% or more each month through RelyMD’s Virtual Post-Acute Care solution. How would that affect your payment adjustment?
Control rising
healthcare costs.
Reduce healthcare spend by diverting employees from inappropriate use of high-cost settings such as emergency rooms and urgent care to a cost-effective alternative available anytime, anywhere (24/7). With our advanced aggregate reporting and metrics, your team can better manage progress toward cost reduction, improved productivity, and utilization.
RelyMD clients have an average annualized utilization rate of 24%, 4x that of the average telehealth service; and 88% return on investment. Curious how much room that will make in your budget?
Why RelyMD?
Founded by a group of innovative emergency medicine physicians and healthcare entrepreneurs, we’re on a mission to simplify
people’s lives by delivering reliable, trusted medical care – anytime and anywhere – that fosters healthier communities and workplaces.
RelyMD is more than a platform, it’s a playbook for best-in-class virtual health from patient care to bottom line. Here’s how it works.
Community-Based Providers, Nationwide
Engage consumers with telehealth-
certified providers located in
communities around the nation.
Proven Clinical Guidelines
Promote high-cost avoidance
and lower healthcare costs.
Care Coordination Protocols
Retain more patients and
maximize reimbursements.
Performance Metrics
Measure real-time performance with
real-time analytics dashboards.
Robust Technology Platform
Impact downstream revenue with
our purpose-built solution.
EHR/EMR Interface
Track patient acquisition &
retention by syncing records.
How it all started.
Co-Founder and Chief Medical Officer, Dr. Bobby Park, received a call about a cut that his niece had sustained. It was after hours for the pediatrician and urgent care center, and his sister didn’t know if it required emergency care. Dr. Park was able to examine the wound via video on his smartphone, determine it wasn’t serious, and provide care instructions. No emergency visit was necessary, saving his sister lots of time and money. And, voila! The idea for RelyMD was born.
Ready to see how RelyMD can help your organization with telehealth?
Purpose-built telehealth solutions.
©RelyMD, Inc.
RelyMD is Staffed by Wake Emergency Medicine Physicians, PA