Who can use RelyMD?

RelyMD currently serves residents of North Carolina of all ages over 6 months old. If you are currently in North Carolina, whether this is your permanent residence or you’re just visiting, we are happy to take care of you.

Can I use RelyMD for my family?

Children aged 6 months to 18 years old can be seen on their parent’s or guardian’s account, but cannot have an account of their own. Permission of the parent or guardian is required for the treatment of minors.

How do I pay for RelyMD?

RelyMD accepts all major credit and debit cards, which are processed through a system using the highest level of protection in the industry – PCI Level 1.

What medical problems can RelyMD treat?

RelyMD can treat many medical problems that are not medical emergencies. Common problems we treat include: Abdominal Cramps, Allergies, Arthritic Pain, Mild Asthma, Bronchitis, Cold & Flu, Constipation, Diarrhea, Eye Infections, Fever, Gout, Headache, Hemorrhoids,...

What medical problems CANNOT be treated by RelyMD?

RelyMD cannot treat emergency medical conditions. Problems that are not appropriate for RelyMD include chest pain, severe shortness of breath, abdominal pain beyond cramps, and uncontrolled bleeding. If you are concerned that you may have a serious or life threatening...

Can RelyMD bill my insurance?

RelyMD does not currently offer direct billing for insurers. If your insurer offers reimbursement for telemedicine visits, we can help provide you with the paperwork you need when you file your claim.