How Does RelyMD Work?

To create a new account, you’ll be asked a few simple questions (takes less than 5 minutes). On average, you’ll wait less than 10 minutes to see the provider. And you’re not tied to your computer – we’ll call or text you when the provider is available. Your online consultation will take 10-15 minutes. You’ll discuss your concerns and work with the provider to come up with a treatment plan. Prescriptions can be sent directly to your pharmacy. Your RelyMD provider will complete a set of care instructions that can be shared directly with your primary care physician, making sure your doctor is kept up to date.

  1. Click “See a Doctor Now.”
  2. Provide some quick medical background information and reasons for today’s visit.
  3. See a provider and start feeling better!

How does the provider diagnose my illness without seeing me in person?

Growing up, we become accustomed to the routine of seeing a doctor.  Traditionally, we think of a doctor’s visit as requiring a complete physical examination.  The truth is…it all depends on what is wrong that day!  For most urgent care complaints, what the provider needs to know can be obtained through a history of your symptoms PLUS a focused exam. When you see a provider with RelyMD, you will show the provider exactly what hurts.  If your throat is sore, you’ll be asked to lean towards the camera with a flashlight.  If you twisted your ankle, you will show the provider what it looks like, and the provider will guide you through a morin-depth exam that assesses tenderness, movement, sensation, and other important questions.  Based on this physical examination, your medical history, and description of your symptoms, more often than not, your illness can be treated through online urgent care.

In fact, according to a report from the Healthcare Performance Management Institute, 70 percent of physician visits and 40 percent of hospital ER visits can be handled by just a phone call!  By seeing and interacting with you in real-time, RelyMD providers are able to diagnose and treat a wide range of ailments, including:

  • Sinus infection
  • Sore throat
  • Allergies
  • Cold & Flu
  • Bronchitis
  • Fever
  • Pink eye
  • Rashes
  • Vomiting and diarrhea
  • And others..